Youtravel.com Update – 25th June 2024
We want to express our gratitude to all our partners for their unwavering support and patience since the announcement on the 3rd June 2024.
The insolvency of FTI Touristik GmbH has had a significant impact on Youtravel.com. Over the past three weeks, our management has been actively engaging with the appointed administrator of the FTI group and undergoing the M&A process to secure our future.
Whilst we are hopeful for a positive conclusion to these talks soon, we have made the difficult decision to cancel all bookings until and including the 26th July 2024. We understand the inconvenience this may cause and sincerely apologize for any disruption.
Any active bookings in the Youtravel system for arrivals up to and including July 26th will be automatically cancelled without any charges by Monday 1st July 2024.
Please note that bookings from July 27th onwards will remain active at this time and will be subject to the cancellation charges as displayed.
Our teams are fully operational, and our dedicated task force is here to provide support to our partners during this challenging period. If you require assistance, please reach out to us via email at escalations@youtravel.com or call +44 208 588 9914, select option 0, then option 1, and hold for further assistance. Alternatively, you can contact your account manager for any queries or concerns.
We will continue to keep you updated as soon as we have any further news regarding the future of Youtravel.com. Your patience and understanding are greatly appreciated.